How DANA and QRIS Records Are Covered
Four main record groups fall within this policy: details you provide, account verification records, device or cookie data, and transaction references created through the cashier. We use these records to open and protect your account, process wallet instructions, confirm receipts, maintain sessions, answer support requests, and
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meet applicable legal duties. DANA, OVO, GoPay, QRIS, virtual account, and bank transfer services may process the details needed to complete or trace your instruction under their own terms. We may also retain a failed-payment status so support can identify where the instruction stopped. Access to
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the service depends on local law, and privacy rights can vary by jurisdiction. We assess each access, correction, deletion, or restriction request against the account record, transaction obligations, security needs, and applicable rules. We do not ask you to send a wallet PIN or one-time code
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through a privacy request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.